Hello, I'm Elaine Kung. I’m excited to continue with SHINE Your Talk! Where we left off last time is when we receive criticism from our boss sometimes could be very harsh. And we were talking through the many different tools, techniques, and steps that we could take, how to respond to those criticism. And I suggest if we have good one-on-one meetings and relationship with our boss on a regular basis, then you can avoid a lot of these unnecessary, harsh criticism. And how do we do the effective one-on-one meetings? So these one-on-one meetings can help to address the 6P: People relationship, Project challenges, Profits, Problem solving, so-called Politics, and even Promotion. So your one-on-one on a regular basis can help you address the 6P which is very important in our career at work. The one-on-one meeting would include these 4C components. Number one, consider perhaps typical 30 minutes weekly or biweekly, based on how busy your bosses, how big is their team, how many people they need to do one-on-one......

1. When your coworkers ask for your help while you are overloaded, how do you answer the 6 REASON questions to plan for your assertive communication?
2. Understanding the priority for working on Q1 and Q2 tasks: Important, Urgent and Not Urgent versus those in Q3 and Q4, how do you use the Wise Appeal approach to prepare your assertive response?
3. When you practice your assertive communication, how do you use the ABCDE communication skills to be more effective and apply Matthew 10:16?