Hello, I’m Elaine Kung. Blessings from San Diego, California! I'd like to continue with our series on SHINE Your Talk! How do we shine through our smart communication? We are looking at now the third sticky situation at work. How do we communicate and be assertive: My work is not recognized. Others take my credit. I'm sure you have experienced that. I do, too, that people tend to get my idea and kind of steal my idea, and then claim the credit it’s their idea. When we are in this sticky situation, what do we do? Remember, we're gonna ask the 6 REASON questions to ask ourselves, why would they do? I'm thinking, perhaps they want to be recognized. And yet it’s for work that they didn't do. So they be a little bit greedy and selfish. So they need some affirmation, they need encouragement. So how can I express empathy? And what is their need? They need recognition......

1. How do you Speak with the 7 SINCERE communication tips in a sticky situation?  Which of these 7 tips work the best for you?  Name 1 change you will start to make.
2. To Speak the 8C of effective communication, prepare and practice your own examples to be Complete, Concise, Considerate and Clear.  Name 1 change you will start to make.
3. To Speak the 8C of effective communication, prepare and practice your own examples to be Concrete, Courteous, Correct and Compelling.  Name 1 change you will start to make.