Hello, I'm Elaine Kung, I'm excited to continue with SHINE Your Talk! series. Today, we're gonna look at the second sticky situation at work. How do we communicate and be assertive when my boss often criticizes my work? I'm sure all of us had that experienced that our boss may be setting a high standard and could be a little bit difficult in criticizing our work and sometimes could be good criticism that would really help us, so may not always be negative.

How do we communicate and be assertive in that sticky situation? So remember, we learn the reason to ask these six questions to ourselves, understanding the situation. Why is my boss criticizing? And do I express empathy and say that perhaps I didn't meet the standard and I should feel how they may be disappointed, and they need me to do better in what I have delivered. And how can I address that need by improving? And of course, it involves some communication. And then also we need to set boundary and not just being stepped on if the standard is unreasonable......

Questions and Comments

1. Think of a conflict on how you can experience the 3R blessings for conflict resolution: Real Christian faith in action, Relationship building, Results of win-win.
2. How can you be assertive when others take your credit?  To care for both your own need and others’ need?  Name 1 change you will start to make.
3. In your recent conflicts, think of how you may resolve using which of these 5 strategies and for the right reasons: Avoid, Accommodate, Compromise, Compete, Collaborate.